Hi Jason, Sorry to bother you. I have a question for you.

你好，詹森，很抱歉打擾你，我有一個問題要問你。

OK, what's up?

好的，怎麼啦？

I've been having a problem with my computer. I know you're an engineer so I thought you might be able to help me.

我電腦出現一個問題，我知道你是一位工程師，我想或許你能幫助我。

I see. What's the problem?

我知道啦，是什麼問題？

I have a file that I can't open for some reason.

不知道怎麼回事兒，我有一個文檔打不開。

What type of file is it?

是什麼樣的文檔？

It's a Word document I've been working on. I need to finish it by tomorrow.

是一個我正在做的WORD文檔，我明天要把它完成。

Were you able to open it before, on the computer you're using now?

你以前能在你正在用的這台電腦上打開嗎？

Yes, I was working on it last night and everything was fine, but this morning I couldn't open the file.

是的，我昨晚還做啦，一切都好，但是今天早上我就打不開啦。

Do you think your computer might have a virus?

你覺得你的電腦有病毒嗎？

No, I checked and there weren't any.

沒有，我查過了，沒有發現病毒。

OK. I'm not sure what's wrong. If it's possible, email the file to me and I'll see if I can get it to open.

好的。我不清楚到底怎麼啦。如果可以的話，你用EMAIL發給我，我看看能不能打開。

OK, I'll do that when I get home. Are you going to be around tonight?

好的，我回家就發給你。你今晚在嗎？

Yeah, I'll be home after 8PM. Send it to me when you get a chance and I'll call you later.

好的，我八點後會到家。你有時間就發給我，我會打電話給你的。