Hi Jason, Sorry to bother you. I have a question for you.

你好，詹森，很抱歉打扰你，我有一个问题要问你。

OK, what's up?

好的，怎么啦？

I've been having a problem with my computer. I know you're an engineer so I thought you might be able to help me.

我电脑出现一个问题，我知道你是一位工程师，我想或许你能帮助我。

I see. What's the problem?

我知道啦，是什么问题？

I have a file that I can't open for some reason.

不知道怎么回事儿，我有一个文档打不开。

What type of file is it?

是什么样的文档？

It's a Word document I've been working on. I need to finish it by tomorrow.

是一个我正在做的WORD文档，我明天要把它完成。

Were you able to open it before, on the computer you're using now?

你以前能在你正在用的这台电脑上打开吗？

Yes, I was working on it last night and everything was fine, but this morning I couldn't open the file.

是的，我昨晚还做啦，一切都好，但是今天早上我就打不开啦。

Do you think your computer might have a virus?

你觉得你的电脑有病毒吗？

No, I checked and there weren't any.

没有，我查过了，没有发现病毒。

OK. I'm not sure what's wrong. If it's possible, email the file to me and I'll see if I can get it to open.

好的。我不清楚到底怎么啦。如果可以的话，你用EMAIL发给我，我看看能不能打开。

OK, I'll do that when I get home. Are you going to be around tonight?

好的，我回家就发给你。你今晚在吗？

Yeah, I'll be home after 8PM. Send it to me when you get a chance and I'll call you later.

好的，我八点后会到家。你有时间就发给我，我会打电话给你的。